Privacy Policy

Last Updated: January 27, 2025

Introduction

REP ("we," "our," or "us") is an Indian company operating the REP mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness application.

This Privacy Policy complies with the Digital Personal Data Protection Act, 2023 (India) and other applicable data protection laws.

By using the REP app, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Contact Information

• Name: Your full name collected during account registration
• Email Address: Your email address used for authentication and account management
• Username: A unique username you choose for your profile
• Other Contact Info: Any other information you provide that can be used to contact you

Health & Fitness Information

• Health Data: Information about injuries, medical conditions, and health-related data you provide
• Fitness Data:
  • Body metrics (weight, height, age, desired weight)
  • Workout data (exercises, sets, reps, duration)
  • Exercise preferences and experience level
  • Days per week you plan to workout
  • Equipment access

User Content

• Photos and Videos: Images you upload or capture through the app
• Posts: Captions, comments, and other content you create
• Workout Records: Your workout history and progress

Usage Data

• Product Interaction: App launches, taps, clicks, scrolling, and other interactions
• Search History: Searches you perform within the app
• Other Usage Data: Feature usage, navigation patterns, and time spent in the app

Purchase Information

• Purchase History: Subscription purchases (monthly/annual plans)
• Subscription Status: Active subscriptions, expiration dates, and trial information

Identifiers

• User ID: Unique identifier associated with your account
• Device ID: Device identifiers used for app functionality and error tracking

Diagnostic Data

• Crash Data: Crash logs and error reports
• Performance Data: App performance metrics, launch times, and energy usage
• Other Diagnostic Data: Technical diagnostics related to app functionality

Other Data

• Contacts: Contact information from your device (if you choose to sync contacts)
• Calendar Events: Workout schedule events created in your calendar (optional feature)

How We Use Your Information

App Functionality

We use your information to:

• Authenticate your account and provide secure access
• Generate personalized AI workout plans based on your goals and preferences
• Enable social features (posts, comments, likes, following)
• Sync workout schedules to your calendar (if enabled)
• Manage subscriptions and provide premium features
• Prevent fraud and ensure security
• Provide customer support
• Improve app performance and minimize crashes

Analytics

We use your information to:

• Evaluate user behavior and app usage patterns
• Understand the effectiveness of features
• Measure audience size and characteristics
• Plan new features and improvements
• Analyze crash patterns and performance issues

Product Personalization

We use your information to:

• Customize your workout plans and recommendations
• Personalize your feed and content suggestions
• Show relevant posts and user suggestions
• Adapt the app experience to your preferences

Data Linked to Your Identity

All data collected by the REP app is linked to your user identity through your account, device, or personal details. We do not anonymize or de-identify your data before collection.

Tracking and Advertising

We do NOT use your data for tracking purposes. We do not:

• Link your data with third-party data for targeted advertising
• Share your data with data brokers
• Use your data for cross-app tracking or retargeting
• Display third-party advertisements in our app
• Use your data for advertising measurement purposes

Third-Party Services

We use the following third-party services that may have access to your information:

Supabase

• Purpose: Database storage, authentication, and backend services
• Data: All user data, posts, profiles, and app data
• Privacy Policy: https://supabase.com/privacy

Sentry

• Purpose: Error tracking, crash reporting, and performance monitoring
• Data: Crash logs, performance data, device identifiers, user IDs
• Privacy Policy: https://sentry.io/privacy/

RevenueCat

• Purpose: Subscription management and in-app purchase processing
• Data: Purchase history, subscription status, user identifiers
• Privacy Policy: https://www.revenuecat.com/privacy

Google Sign-In / Apple Sign-In

• Purpose: Authentication
• Data: Email address, name (if provided)
• Privacy Policies:
  • Google: https://policies.google.com/privacy
  • Apple: https://www.apple.com/privacy/

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (including under Indian law)
• Resolve disputes and enforce agreements
• Support business operations

In accordance with Indian data protection laws, we will delete your personal data when:

• It is no longer necessary for the purpose for which it was collected
• You withdraw your consent and there is no other legal ground for processing
• You request deletion and we have no legal obligation to retain it

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes (such as tax records, dispute resolution, or compliance with Indian laws).

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

REP is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, please do not use our app or provide any personal information. If you believe we have collected information from a child under 18, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including but not limited to the United States, European Union, and other countries where our third-party service providers operate. These countries may have data protection laws that differ from those in your country.

For Indian users: We ensure that appropriate safeguards are in place when transferring your personal data outside India, in accordance with applicable Indian data protection laws.

By using our app, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Permissions

The REP app requests the following permissions:

• Camera: To capture photos for workout posts
• Photo Library: To select photos from your device
• Calendar (Optional): To sync workout schedules to your calendar
• Contacts (Optional): To find and connect with friends who use the app

You can revoke these permissions at any time through your device settings.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

REP
Contact: Rishi Garg
Email: rishiigarg21@gmail.com
Address: Nagpur, India

India Privacy Rights (Digital Personal Data Protection Act, 2023)

If you are located in India, you have the following rights under the Digital Personal Data Protection Act (DPDPA), 2023:

• Right to Access: You have the right to obtain a summary of your personal data being processed
• Right to Correction: You can request correction of inaccurate or incomplete personal data
• Right to Erasure: You can request deletion of your personal data when it is no longer necessary for the purpose for which it was collected
• Right to Grievance Redressal: You have the right to register a grievance with us regarding your personal data
• Right to Nominate: You can nominate another individual to exercise your rights in case of death or incapacity

We process your personal data only for lawful purposes and with your consent. You have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section above.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell your data)
• Right to non-discrimination for exercising your privacy rights

GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the information provided above.